At Finish Touch Accessories, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Return Eligibility
Items can be returned within 30 days of receipt if they are unused, in their original packaging, and in the same condition that you received them. Custom items may not be eligible for return unless they are defective.
2. Return Process
To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges
If you would like to exchange an item for a different size or design, please follow the return process and place a new order for the desired item.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
7. Contact Us
If you have any questions regarding our Refund and Return Policy, please reach out to our customer service team at [insert contact information].
